Human Care Systems Honored As Best Small Company To Work For In 2020

Human Care Systems / Culture / Jan 16, 2020

Human Care Systems announced today that it has been included on Built In Boston’s list of Best Small Companies to Work for in 2020. Companies recognized on the list are selected based on data submitted by the companies and their employees.

“We’re thrilled to be acknowledged as one of the best small companies to work for in Boston,” said Samantha Luker, Vice President of People, Finance and Operations at Human Care Systems. “We care deeply about our employees and the work they do every day. They enable us to succeed in our mission of delivering a best-in-class patient support technology that helps patients receive the most benefit from the medications prescribed to them. We’re proud to be recognized for creating a fun, collaborative, and productive environment in which our employees can grow and excel at what they do.”

Human Care Systems works with top pharmaceutical companies to implement the patient engagement platform, Resilix™, to streamline and control their Patient Services touchpoints to improve the patient experience. Created for patients who require specialty medication, Resilix combines omnichannel technology and the human touch via a team of on-staff nurses to reach people where and how they prefer. The intuitive, cloud-based platform is fully configurable to meet each pharmaceutical client’s specific requirements. It offers quick implementation and a suite of out of the box features including adverse event reporting, managing patient consents, call flow tracking and automatic call note generation. Resilix uses predictive analytics that help pharmaceutical manufacturers analyze patients’ behavior and predict their needs and barriers to optimal use before they arise, helping to reduce drop-off.

Maria Christopoulos Katris, CEO and Co-Founder of Built In, said: “We extend our heartfelt congratulations to our 2020 honorees. Built In aims to change lives by connecting talented tech professionals with jobs they were born to do. These companies have become part of that mission because they stand for more than just the work they’re doing. They stand for their people and purpose.” She added: “We also extend our gratitude. These companies exemplify what it means to be an employer of choice for today’s purpose-driven tech workforce. Writing about them inspires us daily and, in terms of our offering, gives us total confidence that the professionals who visit our websites will find work that gives them a strong sense of professional and personal meaning.”

To view Human Care Systems current career opportunities, visit:

Best Places to Work: Methodology
Built In’s list rates companies algorithmically based on compensation data and employer benefits. Rank is determined by combining a company’s score in each of these categories.

About Human Care Systems and Resilix™


Human Care Systems is the treatment experience company. Our Resilix platform is purpose-built for biopharma Patient Services and delivers visibility and control over the full set of patient services touchpoints. The Resilix platform can be licensed as SaaS or enterprise solution, is fast to set-up and configure, and built to integrate with 3rd party data sources. The system is fully validated and offers multiple features built for the demands of operating compliant Patient Services effectively and efficiently. Resilix delivers a seamless patient experience including coordination among phone, field, reimbursement, and digital touchpoints. At its core, Resilix is built to optimize the experience for each user: patient, caregiver, healthcare professional, phone, field, reimbursement, and fulfillment. These user experiences directly impact initiation, adherence, persistence, and outcomes. Learn more at and follow us on LinkedIn.

About Built In
Working in tech is a way of life. Built In helps people live it with purpose. Across the most vibrant tech hubs in the US, Built In helps tech professionals stay on top of tech news and trends, expand their networks and carve out futures at companies they believe in. Built In attracts a niche audience of 1 million tech professionals every month and, in 2019, the company hit a milestone, serving 1,100 companies annually. Built In recently launched, a national hub for tech trend coverage and resources to help professionals grow in their careers.

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