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Biopharmaceutical manufacturers make significant investments when developing new therapies, each with the promise of improving lives while generating a financial return. But clinical data alone won’t...

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A client wanted their nurses to be able to text with patients, so we developed a free text feature for the Resilix® platform and included it in our latest release. Free text is a form of SMS...
  Matt Gifford leads Quality Assurance at HCS, ensuring that defect identification, learning, and continuous improvement guide our work. Matt leads Quality Assurance on three main levels:1. Robust...
  As SVP and Head of Client Relationship Management at HCS, Jenny Yu and her teams ensure that each HCS client has an experience that is: Reliable, valuable, and delivers successfully 100% of the...
We’re excited to release a report that sheds light on the challenges patients are facing with treatment during the COVID-19 pandemic. You can download your copy here.
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Free Download: Patient Experience with Treatment during COVID-19

Report sheds light on the challenges patients are facing with treatment during the COVID-19 pandemic.

  BOSTON (May 19th, 2020) — As VP of People, Finance & Operations and Head of Customer Success, Sammie Luker plays two critical roles at HCS. This combination ensures that our customers always get...
  BOSTON (May 15th, 2020) — Human Care Systems is excited to launch version 5.5.0 of the Resilix® platform. This release includes updates to our cadence system, and although much of these changes...
  BOSTON (May 5th, 2020) — As President of Human Care Systems, Thom Doyle spends significant time coaching teams across HCS to: Follow the data – what is the data telling us in terms of which...
  BOSTON (May 1st, 2020) — Human Care Systems is proud to launch Resilix® platform version 5.4.0. This release brings additional functionality to our video chat feature and the ability to share...
  BOSTON (April 17th, 2020) — Kristi Harris leads Resilix® Implementation at HCS, ensuring that each implementation of the Resilix Treatment Experience Platform is: Done right – effective planning,...
  BOSTON (April 8th, 2020) — As Chief Technology Officer at HCS, Gil Dror uses the Resilix® treatment experience platform to deliver improved initiation, adherence, and outcomes from treatment. Gil...
  BOSTON (March 27th, 2020) — Jessica Lens is the Chief Operating Officer and Head of Product at Human Care Systems. Among her numerous responsibilities, she ensures that the Resilix® Treatment...
Despite demand and availability, patients lack awareness of pharma-driven services to support medication access and adherence. Human Care Systems, developer of Resilix®, the treatment experience...