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While the full impact of COVID-19 on our industry continues to unfold, several trends have begun to emerge. Clear shifts in consumer behavior, communication channels, and healthcare access have...

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We are excited to announce that the Resilix® adherence software application and platform is a finalist for the 2020 CPhI Pharma Awards in the Digital Innovation category! Improving adherence...
We’re excited to share the results of our 2020 Patient Engagement and Patient Services Survey! This report highlights the findings and insights on the current state and forward-looking opportunities...
Even in the face of a potentially life-threatening condition, adherence rates to oncology treatment vary widely and can be as low as 46% [1]. And it’s to no fault of the patient. Oncology treatments...
Biopharmaceutical manufacturers make significant investments when developing new therapies, each with the promise of improving lives while generating a financial return. But clinical data alone won’t...
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Free Download: Patient Experience with Treatment during COVID-19

Report sheds light on the challenges patients are facing with treatment during the COVID-19 pandemic.

A client wanted their nurses to be able to text with patients, so we developed a free text feature for the Resilix® platform and included it in our latest release. Free text is a form of SMS...
  Matt Gifford leads Quality Assurance at HCS, ensuring that defect identification, learning, and continuous improvement guide our work. Matt leads Quality Assurance on three main levels:1. Robust...
High medication adherence rates are frequently achieved in clinical trials.  But when a drug therapy receives regulatory approval and is launched in the real world, successful adherence becomes more...
While the full impact of COVID-19 on our industry continues to unfold, several trends have begun to emerge. Clear shifts in consumer behavior, communication channels, and healthcare access have...
  As SVP and Head of Client Relationship Management at HCS, Jenny Yu and her teams ensure that each HCS client has an experience that is: Reliable, valuable, and delivers successfully 100% of the...
We’re excited to release a report that sheds light on the challenges patients are facing with treatment during the COVID-19 pandemic. You can download your copy here.
  BOSTON (May 19th, 2020) — As VP of People, Finance & Operations and Head of Customer Success, Sammie Luker plays two critical roles at HCS. This combination ensures that our customers always get...
  BOSTON (May 15th, 2020) — Human Care Systems is excited to launch version 5.5.0 of the Resilix® platform. This release includes updates to our cadence system, and although much of these changes...