We Are HCS: Jessica Lens

Posted by Andrea Charcas on Mar 27, 2020 12:40:49 PM


BOSTON (March 27th, 2020) — Jessica Lens is the Chief Operating Officer and Head of Product at Human Care Systems. Among her numerous responsibilities, she ensures that the Resilix® Treatment Experience Platform delivers now and tomorrow for patients, HCPs, and biopharma. Her passion for product stems from a career and personal focus in human behavior, great user experiences, and applying evidence to improve health outcomes. Having worked in nearly every part of the company, Jessica adds a deep understanding of HCS business and technology goals and realities. In addition, her COO role allows her to ensure that product plays the desired central role that we intend at HCS. The result is a product – the Resilix platform – and a product organization that is forward-looking and delivers best-in-class user experiences and an impact on initiation.


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Human Care Systems Named One of the Most Innovative Companies of 2019 by PM360

Posted by Jessica Lens on Dec 13, 2019 10:36:26 AM

BOSTON (December 13, 2019) — We’re happy to announce that we’ve been chosen as one of PM360’s most innovative companies in 2019. Our work launching Resilix caught the attention of the PM360 editors, who selected us from hundreds of nominations in the healthcare and life science industry. PM360, a magazine for marketing decision makers in the pharmaceutical, biotech, medical device, and diagnostics industries, publishes their Innovations Issue as a resource for companies who focus on healthcare and life sciences. 

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The Future of Pharma: Technology's Opportunity to Improve Patient Care

Posted by Jessica Lens on Oct 18, 2019 11:10:23 AM

Tech innovation is impacting everyone, everywhere — including those in need of specialty medical care. Although there has been robust innovation across the healthcare industry as a whole, patient services and engagement tools, specifically in pharma, are lagging behind. The idea that doctors can simply write a prescription and send patients on the path to healing just isn’t the reality. People, especially those with a chronic condition or comorbidities necessitating multiple medications, require well-rounded, ongoing support to be successful in their medical treatment. Healthcare relationship management and patient engagement platforms can provide that level of support.

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Resilix™️ Platform won in the 2019 Graphic Design USA Awards

Posted by Jessica Lens on Oct 7, 2019 12:26:21 PM

Human Care Systems' Resilix™️ Platform won in the 2019 Graphic Design USA Awards, category Health + Wellness Design! Designing an intuitive UX/UI for our Resilix™️ platform is an important and constant focus of our Product team. We have 3 key design principles we keep in mind:

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