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We’re excited to share the results of our 2020 Patient Engagement and Patient Services Survey! This report highlights the findings and insights on the current state and forward-looking opportunities...

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We are proud to announce the launch of our optimized inbound call handling process and Patient Assessment Portal!
In this post, we’ll unpack our recommendations for a best practice approach that will ensure the maximum number of patients enroll in a patient support program.
Human Care Systems recently conducted a webinar on Overcoming Patient Barriers to Adherence. In the webinar we discussed three of the main building blocks of effective support programs, namely:
  In a new study of sickle cell disease patients, researchers found that nonadherence among patients in the study was largely due to unintentional barriers rather than intentional barriers.
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Free Download: Patient Experience with Treatment during COVID-19

Report sheds light on the challenges patients are facing with treatment during the COVID-19 pandemic.

We are excited to announce that the Resilix® adherence software application and platform is a finalist for the 2020 CPhI Pharma Awards in the Digital Innovation category! Improving adherence...
We’re excited to share the results of our 2020 Patient Engagement and Patient Services Survey! This report highlights the findings and insights on the current state and forward-looking opportunities...
Even in the face of a potentially life-threatening condition, adherence rates to oncology treatment vary widely and can be as low as 46% [1]. And it’s to no fault of the patient. Oncology treatments...
Biopharmaceutical manufacturers make significant investments when developing new therapies, each with the promise of improving lives while generating a financial return. But clinical data alone won’t...
A client wanted their nurses to be able to text with patients, so we developed a free text feature for the Resilix® platform and included it in our latest release. Free text is a form of SMS...
  Matt Gifford leads Quality Assurance at HCS, ensuring that defect identification, learning, and continuous improvement guide our work. Matt leads Quality Assurance on three main levels:1. Robust...
High medication adherence rates are frequently achieved in clinical trials.  But when a drug therapy receives regulatory approval and is launched in the real world, successful adherence becomes more...
While the full impact of COVID-19 on our industry continues to unfold, several trends have begun to emerge. Clear shifts in consumer behavior, communication channels, and healthcare access have...